PergoLux vs The Luxury Pergola: which motorized pergola should you buy?

The two don’t sell the same way, so there is no 10×13 to compare. PergoLux publishes a price for each of seven sizes. The Luxury Pergola sells every pergola made to order in any size and lists only a starting price, which its own comparison table puts at $10,000 to $16,000 for a typical unit. Ask for a quote at your size before you decide it costs more or less.

So the useful comparison is at the top of PergoLux’s range. At 13×19 the Pro costs about what The Luxury Pergola starts at, and the Pro Max costs more. Below that size, PergoLux costs much less. Neither price includes a concrete pad, power for the motor or installation.

Owners rate The Luxury Pergola higher. It averages 4.8 stars on Trustpilot from about 150 reviews, almost all five-star, against PergoLux at 4.1 from about 660, with 8% one-star. Buyers of The Luxury Pergola praise sturdy, well-built frames and a sales team that answers questions without pressure. Buyers of PergoLux praise sturdy frames too.

The complaints differ. At PergoLux they are late or damaged deliveries, parts missing from the box and slow service, mostly on custom sizes. At The Luxury Pergola the few complaints are about assembly: heavy beams, unclear instructions, and in one review a leak where a large unit meets its center post. One reviewer says you need a contractor or an experienced crew to build it.

Watch out: with either brand, get a delivery date in writing, don’t book an installer until every box has arrived, and check each one against the parts list the day it lands.

This is The Luxury Pergola’s strongest card. Its warranty covers the frame, louvers and motor against defects for as long as you own your home, registers you automatically, and passes once to the next owner if you tell the company within 30 days. Parts that fail are replaced, but you pay the freight and the labor to fit them, and weather damage such as wind or hail isn’t covered.

PergoLux covers the frame for ten years, the finish for five and the moving parts and electrics for two. You must register within six months, and the cover doesn’t pass to a buyer of your house. If the motor or louver mechanism is what worries you, The Luxury Pergola’s cover is far longer.

PergoLux sells seven fixed sizes from 10×10 to 13×19 and quotes anything bigger as a custom order. The Luxury Pergola builds in any size and lists a 24-foot span as its longest between posts, so it suits a wide pool deck or an odd-shaped patio. If your patio is a standard size, you give up nothing by buying PergoLux.

PergoLux rates its roofs for winds up to 165 mph and snow of 50 to 75 pounds per square foot, depending on the model. The Luxury Pergola quotes 200 mph or more with the louvers closed, and says the rating depends on size, snow load at the same time and footings. These are the brands’ own figures and neither guarantees them for your size, so ask each for the rating at your size in writing. The Luxury Pergola also sells standard engineering drawings for $250 that it says local municipalities accept; our permit guide explains when you’ll need them.

Neither is easy to back out of. The Luxury Pergola lets you cancel free within three days of buying. After that, a delivered pergola can come back within 30 days of purchase for a restocking fee of at least 15% plus the return freight, and made-to-order products are excluded from refunds, so ask whether your configuration counts. PergoLux lets you return a pergola within 14 days, or after you have installed it under its 100-day trial, but its terms deduct $1,000 for return shipping and a $500 restocking fee. Only PergoLux lets you live with it installed first.

PergoLux says its pergolas arrive within 5 to 15 days of shipping, and two people take three to seven hours to assemble one. The Luxury Pergola gives an average lead time of 4 to 6 weeks, ships free, and says its kits need no specialized tools. It also lists more than 200 independent certified installers in 48 states, typically a one to two day job, whom you hire and pay yourself. PergoLux sells installation through a partner, quoted per job.

Both roofs are motorized. The Pergola 4 Pro adds app control and Apple Home, Alexa, Google Home and SmartThings in the box. The Luxury Pergola’s smart controls need a separate Bond Bridge Pro controller. See our motorized pergola comparison for sensors and motor warranties across brands.

The Luxury Pergola says its pergolas are handcrafted in Noblesville, Indiana, in the company’s own plant, and describes itself as family owned. It sells from its own website and through its independent dealers and installers, not at Costco or Home Depot.

PergoLux was founded in Norway in 2021 and runs its US business from Connecticut, with showrooms in Waterbury, Connecticut, and Montclair, California, according to its about page. It doesn’t say which country its pergolas are made in. It sells only from its own website and showrooms.