PergoLux vs Hansø: which louvered pergola should you buy?

On list price, PergoLux is the cheaper of the two at every size they both sell. At 10×13, the most common size, the manual PergoLux comes in roughly $2,000 below the manual Hansø, and the gap is similar between the motorized models. Hansø runs frequent promotions, though, and in October it cut the Pro+ and Horizon below PergoLux at several sizes, so price both on the day you order.

Neither price includes anchors, footings, power for a motorized roof or installation. PergoLux lists exactly what isn’t in the box; Hansø doesn’t publish a parts list, so ask for one before you buy.

Owners rate the two brands about the same. On Trustpilot, Hansø averages 4.4 stars from more than 1,100 reviews and PergoLux 4.2 stars from about 650, and roughly one review in eleven is a one-star at both. The praise sounds alike too: sturdy, well-made frames and helpful, unpushy sales staff. Our PergoLux review and Hansø review go deeper on each.

The complaints match as well, and they are mostly about what happens after you pay rather than the pergola itself. Buyers of both brands describe deliveries that ran weeks or months past the promised date, boxes that arrived with parts missing, and trouble getting updates once the order was placed. Plenty of owners also report on-time deliveries with nothing missing, so this is a risk to manage rather than a reason to rule either brand out.

Keep in mind that most reviews are written around the time of purchase, so they tell you more about ordering and delivery than about how a pergola holds up after a few winters.

Watch out: get a delivery date in writing before you pay, don’t book an installer until every box has arrived, and check each box against the parts list the day it lands.

If your space is bigger than 13×19, the decision is made for you. PergoLux sells seven sizes from 10×10 to 13×19 and quotes anything larger through a custom line with no published prices. Hansø’s heavier Apex goes up to 13×26, the largest fixed size of any motorized kit we cover. Below 13×19, both brands make the sizes most patios need.

Both brands advertise ten years, but that covers the frame. What matters is the cover on the parts that move, and here the two split in opposite directions. PergoLux covers the motor and the louver mechanism for two years each. Hansø covers the louver mechanism for five years but the motor for only one. So on a motorized roof PergoLux gives you more protection where it counts, and on a manual roof Hansø does.

Neither warranty transfers if you sell the house. Hansø also excludes all labor and requires you to register within 30 days of delivery; PergoLux gives you six months.

This is PergoLux’s strongest advantage. Its 100-day trial lets you return the pergola after it’s installed, so you can live with it through a few storms first, though you pay the return shipping and the clock starts ten days after dispatch. Hansø’s 100-day window only takes back kits that are unused and still boxed, and it deducts a 15% restocking fee plus freight both ways. After the first seven days, even cancelling an order that hasn’t shipped costs the 15%.

Both sell a wall-mounted version of every model at the same price as freestanding, but only one warranty is comfortable with it. Hansø’s warranty describes its pergolas as freestanding, says they shouldn’t be attached to a building and excludes water getting in at the wall. PergoLux’s warranty says nothing against it. If the pergola is going on the side of your house, PergoLux is the safer choice, or get Hansø’s position in writing first.

Hansø builds to order and quotes 10 to 14 weeks, but only in a blog post, and its shipping policy says times aren’t guaranteed. Owner reports range from about four weeks to well past the quote. PergoLux doesn’t publish a lead time at all, and owners report anything from about nine days to several months on custom orders. If you need the pergola by a certain date, ask both brands for a date in writing and leave yourself slack.

Both motorized roofs work from your phone. The Pergola 4 Pro adds Apple Home, Alexa, Google Home and SmartThings in the box, and the Horizon works with Alexa and Google Home. Hansø sells a rain sensor that closes the roof for you; PergoLux doesn’t list one for its louvered roofs, which matters if you want it to shut itself when you’re away. The full breakdown is in the motorized pergola comparison.

Both are designed for two people to put up. PergoLux estimates three to seven hours and sells professional assembly through a partner. Hansø estimates two to four hours for the Pro+ and Horizon and four to six for the Apex. Treat those numbers as best cases: you still need a level concrete pad and the right anchors, which neither price includes.

PergoLux was founded in Norway in 2021 and runs its US business from Connecticut, with a warehouse there and a showroom and light manufacturing site in Southern California, according to its about page. Hansø describes itself as an American company that works with outside manufacturing partners and ships from US warehouses. Neither brand says which country its pergolas are made in.

Neither brand lists Costco as a seller; both sell from their own websites. The louvered pergola Costco does carry is Mirador’s, which costs less than either and is covered in our best louvered pergola brands guide.